Get Help and Information

FAQs - Frequently Asked Questions

Korrectbills is a platform that allows you to manage all your billing and recharge needs in one place. We offer services like data and airtime purchase, utility bill payments, cable subscriptions, bulk SMS, airtime to cash conversions, and the sale of exam pins.

To create an cable, simply visit our website, click on the "Sign Up" button, and fill in the required details. You’ll receive a verification email to complete your registration.

Yes, we prioritize the security of your personal information. We use advanced encryption and security measures to ensure your data is protected.

Yes, Korrectbills is mobile-friendly and can be accessed on any smartphone or tablet through your web browser.

Yes, our customer funds team is available to assist you with any inquiries or issues. You can contact us via email, phone, or live chat through our "Contact Us" page.

Email verification helps us ensure the security of your account and prevents unauthorized access. It also allows you to receive important notifications and updates from Korrectbills.

After signing up, you will receive an email with a verification link. Click on the link to verify your email address. If you do not receive the email, check your spam folder or contact customer support.

To update your personal information, log in to your Korrectbills account, navigate to the "Account Settings" section, and make the necessary changes. Ensure all information is accurate and up-to-date.

You can contact our customer support team via the "Contact Us" page on our website. We offer support through email, phone, and live chat.

Contact Support on livechat or whatsapp and we'll have your pin or password recovered.

Upon signing up and verifying your email, you will be provided with 3-4 unique account numbers registered in your name. You can use any of these account numbers to fund your Korrectbills account via bank transfer or deposit.

No, there are no additional charges for funding your Korrectbills account. The full amount you transfer will be credited to your account.

Funds are typically credited to your account instantly, but it may take a few minutes for some transactions to reflect. If you experience any delays, please contact customer funds.

Yes, you can transfer funds to other users on the Korrectbills platform. Simply log in to your account, select the "Transfer Funds" option, enter the recipient’s email address, and the amount you wish to transfer.

No, transferring funds to other Korrectbills users is free of charge

Log in to your Korrectbills cable, select the "Buy Data" or "Airtime Recharge" option, choose your network provider, enter the amount, and complete the payment process. Your data or airtime will be credited instantly.

No, there are no additional fees for purchasing data or airtime through Korrectbills.

No you can't. You will have to access your cable to make a purchase of either data or airtime.

Korrectbills fundss all major network providers in Nigeria, including MTN, Glo, Airtel, and 9mobile.

Yes, you can purchase data or airtime for another person by entering their phone number during the transaction process.

Log in to your Korrectbills account, select "Cable Subscription," choose your cable provider, select your plan, and complete the payment process. Your subscription will be activated instantly.

Yes, we offer favorable discounts on various cable subscription plans. Check our website for current offers.

If your subscription is not activated, please contact our customer funds team with your transaction details, and we will assist you in resolving the issue.

We funds all major cable providers in Nigeria, including DSTV, GOTV, and Startimes.

Yes, you can renew your cable subscription at any time, and the new subscription period will be added to your existing one.

Yes, you can change your subscription plan by selecting a new plan and completing the payment process. The new plan will take effect immediately.

Log in to your account, select the "Utility Bills" option, choose your service provider, enter your meter number and the amount, and proceed to payment. Your payment will be processed instantly.

No you can't. You will have to access your account to pay for your utility bills.

If you enter incorrect meter details, the payment may not be processed correctly. Double-check the information before submitting. If an error occurs, contact customer funds for assistance.

You can pay various utility bills, including electricity and water bills, through Korrectbills. We funds multiple utility service providers across Nigeria.

If your payment is not reflected, please contact our customer funds team with your transaction details. We will assist you in resolving the issue promptly.
Why choose Korrectbills
Fully Automated •
User friendly •
Cheap and Reliable •
24/7 funds •
Live Chat •